Refund policy

We thank you for shopping with us at Tayloáni and want you to have the best shopping experience you could possibly have.

If you are looking to return or exchange your order for whatever reason, we're here to help! We offer 100% money-back guarantee within 30 days of receiving your order.

You can return your products for a refund to the original payment method within 5-7 business days after we receive the items at our fulfillment center.

Damaged items

At Tayloáni we are doing all that we can to make sure you are receiving a top-quality product and service.

 If you have received a damaged or dysfunctional item please email us at:

info@tayloani.com (Include the order number and relevant photos) within 30 days of receiving the items.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within 5-7 days.

For additional help, please contact us at info@tayloani.com.

Return Instructions

To initiate a return or exchange, please email us at info@tayloani.com with the following details:

- Order number

- Full name

-Products you wish to return

Once you are done packing the items back into their original packaging and are ready to ship them back please ship them back to the following address:

 

For all returns, a $25 fee will be deducted from your refund to cover return shipping and restocking.

We will provide you with a prepaid return label. Once the returned items are received and inspected, the $25 will be deducted, and the remaining refund will be processed within 5-7 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

 

 

If you’ve done all of this and you still have not received your refund yet, please contact us at info@tayloani.com.